Thirty Years Before the Cloud
Siigo's story is unusual in Colombian tech: a software company founded in 1988 that survived, adapted, and ultimately thrived through every technology transition of the past three decades. What began as a DOS-based accounting system for Colombian SMEs grew into the de facto standard for small business accounting in the country — a position earned through reliability, compliance with DIAN (Colombia's tax authority) requirements, and a distribution network built around the country's accounting profession. By the time cloud computing became viable, Siigo had relationships with hundreds of thousands of businesses that it had earned over years.
The Electronic Invoicing Catalyst
Colombia's regulatory mandate for electronic invoicing — a DIAN initiative requiring all businesses above certain size thresholds to issue and receive invoices electronically — was transformative for Siigo. As the dominant accounting platform for Colombian SMEs, Siigo was positioned to be the natural home for electronic invoice processing. The mandate drove a wave of new registrations and deepened the dependency of existing customers, since a business's invoicing history, tax records, and compliance data were all embedded in Siigo's systems. Today Siigo processes over half of Colombia's electronic invoices — a statistic that speaks to both market dominance and critical infrastructure status.
The Visma Acquisition
Norwegian software group Visma acquired Siigo in 2019 as part of its strategy of acquiring dominant SME accounting platforms in emerging markets. The transaction brought capital, operational expertise, and the pressure to accelerate cloud migration and product development. Under Visma's ownership, Siigo has invested significantly in its cloud platform (Siigo Nube), expanded into payroll and HR modules, and applied European SaaS growth metrics to a business that had previously been managed as a traditional software company. The results have been meaningful: subscription revenue has grown, cloud adoption among the customer base has accelerated, and product quality has improved.
The Accountant Network
Siigo's most durable competitive advantage is not its technology — it is the Colombian accounting profession. The country's contadores are trained on Siigo in universities, certified on Siigo by Siigo's own training programs, and recommend Siigo to their SME clients as a matter of professional habit. This creates an organic referral and retention network that no marketing budget can replicate. A new entrant must not just build a better product — it must change the behavior of an entire professional community that has decades of muscle memory built around a competing system.
Product Expansion and the Path Forward
Siigo's medium-term strategy is to expand from accounting into adjacent SME software categories: payroll processing, HR management, inventory, and financial analytics. Each of these represents an opportunity to increase average revenue per customer and deepen the platform's role in daily business operations. The challenge is execution — building or acquiring products that are good enough to displace existing solutions in each category, at a pace fast enough to stay ahead of cloud-native competitors entering from the bottom of the market.